Terms & Conditions

Important Notes

Please be aware of the following conditions when booking your package:

Booking and Check-In Policy:

• Check-in time is 2:00 PM and check-out is 11:00 AM.​

• Primary guest must be at least 18 years old to check in.​

• A valid government-issued photo ID (Passport, Aadhaar, Driving License, or Voter ID) is mandatory for all guests at the time of check-in.​

• Bookings are subject to availability, and rates are seasonal and may change without prior notice.​

Cancellation and Refund Policy

• Cancellation requests must be made through the platform or booking service used (such as MakeMyTrip, Goibibo, or direct booking).

• Refunds are typically processed within 4–5 business days after approval.​

• No-shows, early check-outs, or last-minute cancellations may result in no refund per industry-standard policy referenced in Goa accommodations.​

Property Rules

• Check-in before 2 PM or check-out after 11 AM may incur additional charges and are subject to room availability.​

• Outside food or alcohol is not permitted on the premises.​

• Smoking rooms are available upon request; designated areas must be used for smoking.​

• Guests are financially liable for any damage caused to the property or amenities during the stay.​

Guest Conduct and Safety

• The hotel has 24-hour CCTV surveillance, ensuring guest safety and property security.​

• Smart casuals dress code is recommended when using public or dining areas.​

• The premises include 24-hour front desk services, a restaurant, bar lounge, swimming pool, and free Wi-Fi.​

• Harassment, public disturbance, or misconduct leads to immediate eviction without refund.​

Payment and Services

• Payments are accepted in cash or major debit/credit cards.​

• Amenities offered include power backup, air conditioning, laundry (paid), parking, and housekeeping.​

• These policies collectively establish the terms under which guests may book, stay, and interact with the property, ensuring a safe and pleasant experience at Hotel

Exclusions:

The package price does not include the following, and these must be arranged separately or paid for locally:

• Flights or train tickets.

• Personal expenses (e.g., laundry, telephone calls, tips).

• Optional activities, excursions, or sightseeing tours not specifically mentioned in the itinerary.

• Any meals or services not explicitly listed under the "Inclusions" section.